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[主观题]

There came a guest who had booked a standard room. But after checking, I found that there

was no standard left. I checked the record of this guest, and found that he had always booked deluxe rooms.

I felt that it was perfect chance to up-sell. I checked the booked room with the guest, “Thank you very much for your reliance on our hotel, Mr. Gao. It’s my pleasure to serve you. This time, you have ordered a standard large-bed non-smoking for three nights, right?” “Yes.”

”I suggest you are on a business, right? I’d like to suggest you try our executive floor. It’s newly decorated, and you will enjoy the top-level service. And there are many preferential treatments.”

“Really? Then what preferential treatments can I have if I take that?”

“Mr. Gao, you need to use the internet to deal with you business, right? The Internet service is not free, but you may have one-hour free Internet use each day if you take the ECF. In addition, 80 yuan’s free laundry service, 6 tins of free soft drinks, and so on. And for all of these, you will only need to pay another 20 yuan.”

Here I stopped to observe the reaction of the guest. He kept silence for a while, looking hesitated. Then I said. “Maybe your concern is not how much you will pay, but rather whether the room is worth the price. Would you like to make your decision after having a look at the show room?”

The guest felt very hard to turn down my warm-hearted offer, so he decided to take an executive room for three nights.

30、The guest booked a deluxe room in Lisa’s hotel()

31、Lisa wanted to earn more money by recommending a higher-priced room()

32、The guest can use the Internet for free is he takes the executive room()

33、Lisa really knew why the guest hesitated()

34、At last, the guest accepted Lisa’s suggestion()

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更多“There came a guest who had booked a standard room. But after checking, I found that there ”相关的问题

第1题

听力原文:M: Generally speaking, the program went very well. We can't go into much detail in half an hour.

W: It would have been better if George hadn't talked so much! But the audience came up with some great comments.

Q: What does the woman mean?

A.A guest talked for too long.

B.The program was too short.

C.The audience was too noisy.

D.The host was inexperienced.

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第2题

听力原文:M: Generally speaking, the program went very well. We can't go into much detail i
n half an hour.

W: It would have been better if George hadn't talked so much! But the audience came up with some great comments.

Q: What does the woman mean?

(13)

A.A guest talked for too long.

B.The program was too short.

C.The audience was too noisy.

D.The host was inexperienced.

点击查看答案

第3题

The guest().

A.comes

B.come

C.is coming

D.came

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第4题

When the guest came off the plane, the president went forward and shook () with him.
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第5题

When the guest came in, I rose from the chair in which I______ (sit).
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第6题

When the guest came off the plane, the president went forward and shook hand with him.()
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第7题

When the guest came in, I rose from the chair in which I______ (sit).

When the guest came in, I rose from the chair in which I______ (sit).

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第8题

When the guest came off the plane, the president went forward and shook the hand with him.()
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第9题

When the guest came off the plane, the president went forward and shook hands with him.()
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第10题

When the guest came off the plane, the president went forward and shook the hands with him.()
点击查看答案

第11题

When the guest came off the plane, the president went forward and shook ___________ with him.

A.the hands

B.the hand

C.hands

D.hand

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